how does medcabinet work
Get details on scheduling appointments, preparing for consultations, and more.
How to sign up for consultation with a doctor
Few simple steps to follow
- Find a doctor by using 'Find a doctor' link or using 'Medical services' section
- Choose a doctor you prefer
- Choose a type of consultation - Teleconsultation with or without an interpreter or Remote request
- Choose Date / Time of the consultation
- Fill in Contact details form
- Upload all the documents and send the whole description the doctor will need to understand your issue correctly
- Pay for the consultation (this option will be added soon)
- Receive confirmation from the doctor about the time of the consultation (Confirmation will be sent by email)
- Receive confirmation from the doctor that he has got from you all the necessary documents for preparing the consultation (Confirmation will be sent by email)
- The doctor may ask you for additional documents, which you must email to him in advance. If the doctor does not receive the documents, the consultation will be rescheduled
- Get prepared for the consultation - please check the section below
- Have an online consultation with a doctor / Get doctor's opinion by email if you chose written request
- Get a doctor's summary / follow-up recommendations according to your case
- Demand additional services if needed
Get prepared for the consultation
- Prepare and write down all your questions for the doctor in advance.
- Check the convenience of the room; no one and nothing should distract you from talking with the doctor
- Check your internet connection
- Check your headphones and that they are connected well, you can hear and talk through them
- 15 minutes before the start, follow the link to the online consultation, check your connection (the link will be sent by email 24 hours in advance)
During the online consultation:
- Ask questions about the consultation topic, clearly and explicitly
- Listen to the doctor's answers to your question until the end
- When working with an interpreter, pause for the necessary time to translate
- At the end of the consultation, in the final speech, the doctor will give recommendations on the topic of conversation
- After the consultation you will receive a written conclusion within 48 hours after the consultation
Our offer
Thanks to Medcabinet you can get an access to the most professional doctors.
Teleconsultation with an interpreter
- Patient - Translator - Doctor
- Video consultation
- Written doctor's conclusion
Teleconsultation without an interpreter
- Patient - Doctor - in English
- Video consultation
- Written doctor's conclusion
Written request
- Patient - Doctor
- Written request
- Written doctor's conclusion
