how does medcabinet work

Get details on scheduling appointments, preparing for consultations, and more.

How to sign up for consultation with a doctor

Or contact us by phone at +49 17664778331

Few simple steps to follow

Find a doctor by using 'Find a doctor' link or using 'Medical services' section
Choose a doctor you prefer
Choose a type of consultation - Teleconsultation with or without an interpreter or Remote request
Choose Date / Time of the consultation
Fill in Contact details form
Upload all the documents and send the whole description the doctor will need to understand your issue correctly
Pay for the consultation (this option will be added soon)
Receive confirmation from the doctor about the time of the consultation (Confirmation will be sent by email)
Receive confirmation from the doctor that he has got from you all the necessary documents for preparing the consultation (Confirmation will be sent by email)
The doctor may ask you for additional documents, which you must email to him in advance. If the doctor does not receive the documents, the consultation will be rescheduled
Get prepared for the consultation - please check the section below
Have an online consultation with a doctor / Get doctor's opinion by email if you chose written request
Get a doctor's summary / follow-up recommendations according to your case
Demand additional services if needed

Prepare and write down all your questions for the doctor in advance.
Check the convenience of the room; no one and nothing should distract you from talking with the doctor
Check your internet connection
Check your headphones and that they are connected well, you can hear and talk through them
15 minutes before the start, follow the link to the online consultation, check your connection (the link will be sent by email 24 hours in advance)

Ask questions about the consultation topic, clearly and explicitly
Listen to the doctor's answers to your question until the end
When working with an interpreter, pause for the necessary time to translate
At the end of the consultation, in the final speech, the doctor will give recommendations on the topic of conversation
After the consultation you will receive a written conclusion within 48 hours after the consultation