---
title: "Questions & Answers"
description: "What is Medcabinet and what services does it provide?"
canonical: "https://medcabinet.eu/en/questions-answers/"
lang: "en"
---

-   [Medcabinet](https://medcabinet.eu/en/)
-   Questions & Answers

## What is Medcabinet and what services does it provide?

Medcabinet is a medical intermediary service that connects patients around the world with top-tier specialists and professors in Germany. We coordinate consultations, second opinions, treatment planning, and full international medical logistics both online and in-person

## How does Medcabinet work?

**Medcabinet guides you through a simple three-step process:**  
1\. Find and select a specialist suitable for your medical needs.  
2\. Book a consultation — choose teleconsultation with translator support or arrange an in-person visit.  
3\. Receive expert medical insights, written conclusions, and follow-up support.

With in-person options, we handle scheduling, logistics, and coordination with clinics and doctors.

## Who uses Medcabinet’s services?

Patients who look for:

-   Expert medical second opinions
-   Advanced diagnostics
-   Specialist treatment plans
-   International medical consultations
-   Luxury medical travel and concierge care

Users include international patients looking for higher-level expertise and streamlined access to specialists without local wait times.

## How do I request a consultation or second opinion?

You begin by selecting a doctor from our network, specify the type of consultation (online/video or written request), upload relevant medical documents, and submit your inquiry via the contact form. Medcabinet coordinates confirmations and logistics.

## Do you offer online (telemedicine) consultations?

Yes. Medcabinet organizes teleconsultations with German specialists in your native language, including professional translation support when needed. You’ll receive a **written expert opinion** after your session.

## What languages are supported?

Medcabinet arranges consultations in **multiple languages** using **professional interpreters** so you can communicate with German doctors in your preferred language

## How do I receive my doctor’s conclusion?

After your consultation (online or face-to-face), the specialist prepares a **written conclusion** summarizing findings, recommendations, and next steps. This document is securely delivered to you

## What are the costs and payment process?

Consultation pricing varies by format and specialist. Online teleconsultations and written requests have transparent pricing at booking, and in-person VIP services are quoted based on scope and logistics. Payment options and details are provided at inquiry/booking.